Section 5. RIGHT TO WITHDRAW

1.Some online application stores provide the option to withdraw from any purchase made on such application store without giving any reason. Such refund policy may be published among the respective app store’s terms of use. If you applied to an application store and received a refund for purchases made within our Games, we reserve the right to:

1)withdraw from your User account the virtual currency, purchased for the refunded amount, or the items, such virtual currency was spent on, or the purchased and refunded items;

2)to suspend your User account/Game access/Game functionality in case such refunds happen regularly and/or for fraudulent purposes, and/or if virtual currency balance becomes negative.

2.You have the right to withdraw from any purchase made from us within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day when the purchase in question is made.

3.To meet the withdrawal deadline, you should contact us before the withdrawal period has expired.

4.In the event that the statutory right of withdrawal is effectively exercised, we shall provide you a refund, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw. Rummy shall use the same means of payment, through which we have received respective transaction. If the latter is unachievable for any reason, upon written instructions of payment beneficiary, the reimbursement shall be made by means of a wire transfer to designated account.

5.As long as the content has not been activated, customers can initiate a refund request within 14 calendar days from the purchase date of the digital order. The withdrawal period will expire after 14 days from the day when the purchase in question is made.

6.Orders for consumption, in-game currency, digital console game keys, or in-game purchases are final purchases and are not eligible for refunds.

7.When submitting the application, please make sure that the account you are logged in to is the same account you used to make the original purchase.

8.Please note that if your game is banned, or you have any behavior that violates the terms of the game (such as violating our service terms of use, sales terms, or any other code of conduct), you will no longer meet the refund conditions.

9.In addition, if you are found to have abused our refund policy, you may no longer be eligible for refunds.

10.If you want to apply for a refund, please contact our customer support team, our team will deal with it as soon as possible.

11.In some cases, we may refuse a refund. At the same time, we will notify you in advance of any adjustments to the voluntary refund policy in the future.

12. RIGHT TO WITHDRAW

12.1.Some online application stores provide the option to withdraw from any purchase made on such application store without giving any reason. Such refund policy may be published among the respective app store's terms of use. If you applied to an application store and received a refund for purchases made within our Games, we reserve the right to:

a)withdraw from your User account the virtual currency, purchased for the refunded amount, or the items, such virtual currency was spent on, or the purchased and refunded items;

b)to suspend your User account/Game access/Game functionality in case such refunds happen regularly and/or for fraudulent purposes, and/or if virtual currency balance becomes negative.

12.2. You have the right to withdraw from any purchase made from us within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day when the purchase in question is made.

12.3. To meet the withdrawal deadline, you should contact us before the withdrawal period has expired.

12.4. In the event that the statutory right of withdrawal is effectively exercised, we shall provide you a refund, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw. Rummy shall use the same means of payment, through which we have received respective transaction. If the latter is unachievable for any reason, upon written instructions of payment beneficiary, the reimbursement shall be made by means of a wire transfer to designated account.